Returns and refunds
🚫 Non-Returnable Items
For hygiene and quality reasons, we do not accept returns for:
• Worn, washed, or used items
• Size issues (check our size guide before ordering)
• “Changed my mind” returns
• Limited drops or clearance items
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💵 Refunds
If approved:
• Refunds go back to your original payment method
• Please allow 5–10 business days for the bank to process it
• Shipping fees are non-refundable
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📦 Return Shipping
• If the return is due to our error (wrong item, damaged item), we cover shipping.
• If the return is customer error, the customer covers return shipping.
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⏳ Late or Missing Refunds
If you haven’t received your refund:
1. Check your bank again
2. Contact your card company
3. If still missing, email us: [email protected]